New Member

 • 

1 Message

Sat, Apr 4, 2020 4:06 PM

Fraud

Bought phone from a long time friend right before he moved. Called h
It In lost or stolen. Sim as been blocked twice I have contacted him twice now I have even video chatted with the kid saying he'd unlock it in at&t due to the fact that he said he would call and fix it and hasn't so but he didn't call att I facetimed him and got him to feed me the bus in front of an employee and he said he would have e to call us. There's a difference in making sure something isn't stolen and allowing people sell insurance fraud phones and getting away with it. If a phone turns on and works long enough for the seller to take your money and drive away it's not the consumers fault or responsibility. get it together.

Responses

sandblaster

ACE - Expert

 • 

37.9K Messages

2 months ago

Not sure what your complaint is. You got ripped off by your “friend”, not ATT. ATT has no choice on this. Only whoever put the phone on the blacklist can remove it from the blacklist, meaning your “friend”.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

 • 

10.2K Messages

happens all to often

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.