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2 Messages

Fri, May 22, 2020 6:37 PM

email from text from one contact

I am receiving emails from my son but he is sending a text message. Is this a problem on my phone or my sons? How do I fix it? He has a S20 and I have a Note 10+ 5G

Thank you in advance

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ATTHelp

Community Support

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124K Messages

a month ago

Hello, @ewing723,

 

Thank you for reaching out. Are these the only text messages you're receiving as an email? If so, the issue will likely be on your son's side. Ask him to send a fresh text to you straight to your number without using contacts. See if this comes through as a text.

 

Let us know what happens!

 

James, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

He sent a fresh text with just the numbers and that seems to be working. Thank you
Brand User
ATTHelp

Community Support

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124K Messages

That's great to hear @ewing723 

Don't hesitate to reach back out if you have any further questions in the future!

Thank you for being an AT&T customer and stay safe!

Ayla, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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