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2 Messages

Fri, May 22, 2020 6:37 PM

email from text from one contact

I am receiving emails from my son but he is sending a text message. Is this a problem on my phone or my sons? How do I fix it? He has a S20 and I have a Note 10+ 5G

Thank you in advance


Brand User

Community Support


162.5K Messages

1 y ago

Hello, @ewing723,


Thank you for reaching out. Are these the only text messages you're receiving as an email? If so, the issue will likely be on your son's side. Ask him to send a fresh text to you straight to your number without using contacts. See if this comes through as a text.


Let us know what happens!


James, AT&T Community Specialist

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