Community Support
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15.2K Messages
Device Software Update: Samsung Galaxy S7 (SM-G930A)
Good morning everyone!
Summary Description:
- Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 (SM-G930A).
- This update will be made available to customers to download via firmware over the air (FOTA).
- A Wi-Fi connection is required.
Device Update Enhancements:
- Setup and Transfer
- Wi-Fi Calling
- IPME
- AMBS Phase 3
Keep reading below for information on how to update your device!
AT&T Customer Care
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Dyno_guy
Tutor
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5 Messages
7 years ago
@GLIMMERMAN76 - Thank you very much for your response. I will try one of the two options, and will make sure I never get any phone from AT&T again.
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RhodesMan
ACE - Guru
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976 Messages
7 years ago
"When I try to send a pic via text message from gallery and using the stock messenger, I get asked to select a contact to share. I have two choices - existing or create new. What happened to going right into a new message? If I force stop the app, it works again for one message but reverts back. This is an annoying way to send pics! Please fix!"
I had the same problem as well as the gallery crashing from time to time.
I went to applications, gallery and deleted both cache and data and that fixed the problem.
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fstop570
Teacher
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11 Messages
7 years ago
I have the same exact problem whether I'm on WiFi or 4G with full bars. I cannot send more than one picture (eventhough I send them as indevidual texts) or the recipient receives and error, a distored\glitched photo, or nothing at all. I've done regular resets, factory resets, as well as picking up another SIM. No change at all.
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Apharmd
Contributor
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1 Message
7 years ago
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Jyauger
Contributor
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4 Messages
7 years ago
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Jyauger
Contributor
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4 Messages
7 years ago
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GLIMMERMAN76
ACE - Expert
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23.8K Messages
7 years ago
@Jyauger
take the phone to a samsung experience center inside a best buy and have them update the phone for you.
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neratliff
Contributor
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2 Messages
7 years ago
My galaxy s6 was damaged and I went through our insurance to get a new one. They sent me a galaxy s7. I do not have wifi calling capability and when I check for updates the phone continues to say it is up to date. I'm really frustrated because wifi calling was a huge benefit to me living in a poor service area. If I can't get wifi calling back on my phone I will not be happy.
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neratliff
Contributor
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2 Messages
7 years ago
I have seen this "solution" posted numerous times, but it does not solve any problems for me. When I check for software updates on my S7 it says my device is up to date. I do not have wifi calling on this device and I'm frustrated! Please address this issue directly instead of giving me the canned answer. Thanks.
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mohyas34
Contributor
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2 Messages
7 years ago
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