Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
The Samsung Galaxy S23
ATTMobilityCare's profile
Community Support

Community Support

 • 

15.2K Messages

Wednesday, July 27th, 2016 3:41 PM

Device Software Update: Samsung Galaxy S7 (SM-G930A)

Good morning everyone!

 

Summary Description:

  • Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 (SM-G930A).
  • This update will be made available to customers to download via firmware over the air (FOTA). 
  • A Wi-Fi connection is required.

 

Device Update Enhancements:

  • Setup and Transfer
  • Wi-Fi Calling
  • IPME
  • AMBS Phase 3

 

Keep reading below for information on how to update your device!

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Contributor

 • 

3 Messages

7 years ago

Did update today. I have restarted several times. Messaging says I have 11 new texts and won't clear. Each time I restart it starts with the sound notifications of texts coming in but there aren't any ? I've also cleared on pull down notification screen to get the blue light to stop blinking but it keeps coming back. This is a mess! Any fix?

Contributor

 • 

1 Message

7 years ago

Czkramer Aug 1, 2016 8:49:07 PM Contributor Did update today. I have restarted several times. Messaging says I have 11 new texts and won't clear. Each time I restart it starts with the sound notifications of texts coming in but there aren't any ? I've also cleared on pull down notification screen to get the blue light to stop blinking but it keeps coming back. This is a mess! Any fix? Scroll thru your messages. They are going to the cloud and every time one gets there you get a reverse notification. Turn your phone on and let it go. I was up to 150 and finally stopped it. I needed to text and I couldn't get it to go. Once it's done syncing to the cloud you should be good. I do like the WiFi calling and texting. Phone service at home is shaky. (Township won't allow a tower to be put in) so using this over WiFi will be a plus. I have heard that AT&T is going to unlimited data, any truth to it?

Contributor

 • 

1 Message

7 years ago

I can't setup my wi fi calling on S7.  It does not recognize my address as valid.  I get mail from AT&T. Any ideas?

Contributor

 • 

2 Messages

7 years ago

Is anyone else having the same problem as me? When I send pictures to anyone with an iPhone they are always messed up like half loaded and layered over itself and the color is all distorted. I tried it with another android user and the picture sent fine. I cannot figure this out and can't find anyone else with the problem. And it's not just one iPhone user I've tried it with 3 different people, I don't know what to do and it only started after I updated.

Contributor

 • 

3 Messages

7 years ago

Mine did that for a few weeks but has stopped. I still have the pics in my gallery. You can only see them for a split second then they gray out again. 

Contributor

 • 

2 Messages

7 years ago

Yes they took screenshots and sent them back to me, which ironically came back from the iPhone perfectly clear so it's just messing up on my end sending them out. I went through all the settings, did a reset...just can't figure it out

Contributor

 • 

1 Message

7 years ago

When I try to send a pic via text message from gallery and using the stock messenger, I get asked to select a contact to share. I have two choices - existing or create new. What happened to going right into a new message? If I force stop the app, it works again for one message but reverts back. This is an annoying way to send pics! Please fix!

Tutor

 • 

6 Messages

7 years ago

Bought this s7 yesterday and it was already updated when I turned it on for the first time. And it ran super hot when starting up. Had problems with Google camera crashing. Did the customary install/reinstall, changed it back from Go Launcher to Touchwiz, restarted the phone and ultimately did a factory reset. Ran hot again when starting hot, vibrated really quickly, made a quiet clicking noise, and now everything is super slow, from downloading apps to opening the menu. I haven't changed any settings since factory reset. Now as I'm typing, it's slow, heating up again, keyboard is placing my finger way off from where I'm actually touching. I have no other apps running other than factory Internet browser.

ACE - Expert

 • 

23.8K Messages

7 years ago

Return it as defective and get a different one.  Also try nova launcher instead it plays better with marshmallow.  My s7 active has never even got hot to touch.

Tutor

 • 

6 Messages

7 years ago

I JUST did a factory reset, no settings changes, just opened factory browser, went straight to this site. Incredibly slow still and I bet it will compretty (see? issues with typing and spellchecker) overheat if I do another reset. It sounds like an old hard drive spinning up when restarting, isn't it supposed to be some kind of SSD? Help me, I don't want to go back to best buy. I hate riding the subway 🙂
Not finding what you're looking for?