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Community Support

Community Support

 • 

15.2K Messages

Wed, Jul 27, 2016 3:47 PM

Device Software Update: Samsung Galaxy S7 edge (SM-G935A)

Greetings Community!

 

Summary Description:

  • Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 edge(SM-G935A).
  • This update will be made available to customers to download via firmware over the air (FOTA). 
  • A Wi-Fi connection is required.

 

Device Update Enhancements:

  • Setup and Transfer
  • Wi-Fi Calling
  • IPME
  • AMBS Phase 3

 

 

Keep reading below for information on how to update your device!

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Accepted Solution

Official Solution

Community Support

 • 

15.2K Messages

6 years ago

Software Download/Update Instructions:

 

User Initiated Software Update (Self-discovery via Settings Menu):

 

1. From the home screen, pull down notification shade and select “Settings“

2. Under “System” category select “About device” icon

3. Select Software update

4. Select Check for updates

  • Software update process will not delete any personal data on your phone. Check the AT&T server for new software update?

5. Tap OK

  • Status Message: Checking for update: Processing…The download for the software update will begin in a moment. The software download may take several minutes
  • Status Message: Downloading…
  • Software Update– A software update is available for your device that requires Wi-Fi connectivity for download progress to begin. Connect to a Wi-Fi network?  For a list of free Wi-Fi networks click here AT&T Wi-Fi Hot Spots.

6. Select Continue or remind me later

  • A new software update from AT&T is available for our device. This download will occur over Wi-Fi.  Please make sure that you stay within the Wi-Fi coverage area while the download takes place.  This could take several minutes.

7. Tap Continue 

  • Status Message: Downloading software update, Please do not leave Wi-Fi coverage area
  • A new software update from AT&T is available for your device. This software update will take several minutes and will not delete any personal data on your device.  All service (including emergency calls) will be suspended during the install
  • The device will automatically restart once the new software has successfully installed
  • Status Message: Update Complete. The software has been successfully installed. Your device is now ready to use

8. Tap “Done”

 

 

Device Initiated Software Update: Upon receipt of the Software Update notification, the user should select OK and follow the simple steps to download and install the new software.  Installation can be postponed up to three times in four hour intervals for up to 12 hours

 

1. Notification - AT&T software update

  • Message reads – A new software update from AT&T is available for your device. This software update will take several minutes and will not delete any personal data on your device. All services (including emergency calls) will be suspended during the install.

2. Tap Continue or Postpone – users can postpone up to three times in four hour intervals for up to 12 hours.

  • Tap Continue….
    • The device will start downloading the software update
    • The device will automatically restart once the new software has successfully downloaded.

3. Status Message: Software update… Processing… The download for the software update will begin in a moment. The software download may take several minutes

4. Status Message: Downloading…

5. Tap Continue

6. The device will automatically restart once the new software has successfully installed.

7. Status Message: Update Complete: The software has been successfully installed. Your device is now ready to use

8. Tap Done

 

New Software Specifications:

  • Software Version: MMB29M, Android 6.0.1
  • Baseband Version: G935AUCU2APG1
  • Kernel Version: 3. 3.18.20-8575098
  • Build#: Build Number : MMB29M.G935AUCU2APG1
  • File Size: 579MB from PE1 and 555 MB from PF2

 

Software Version Verification:

  • From Home Screen, select Apps or pull down the notification shade
  • Select Settings>System> About device
  • If the build number matches new specifications the device has the latest firmware.

 

 

Kevin, AT&T Community Specialist

Voyager

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2 Messages

6 years ago

My S7 edge will not update. Still on the June update, manually checking for the update says "Current software is up to date". Phone is not unlocked.

RhodesMan

ACE - Guru

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941 Messages

6 years ago

Same here. I was told that although the update was announced today with instructions above how to manually do the update, there is another large campaign finishing up and the new build (PG1) will be available as soon as it is complete.

 

I don't know if this means still tonight or sometime tomorrow.

Either way, you will receive it via OTA when they push it out.

Tutor

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8 Messages

6 years ago

Hello,

 

I was able to download the Software Upgrade successfully. But after following the steps on how to activate the Wifi Calling on my Samsung s7 Edge. The process fails out after hiting "CONTINUE" after reading the DISCLAMER. I checked the cover map for my area and I am in an HD area. And the HD option is turned on in my phone.

 

Any suggestions on what I can do to fix this issue?!

RhodesMan

ACE - Guru

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941 Messages

6 years ago

Great that you managed to to do the download.

Mine still says up to date as of a few minutes ago.

 

Sorry to hear about your difficulty getting it to install. I suppose you have tried the obvious reboot?

 

Will report back here as soon as I get it loaded on my phone.

Voyager

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2 Messages

6 years ago

Same here. I want my Wi-Fi calling!

Contributor

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3 Messages

6 years ago

Update slowed down my SMS any fixes or is this an known issue

Contributor

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2 Messages

6 years ago

My galaxy S7 edge still hasn't received the update (I check every 24hrs and it tells me it's up to date). My husband has the same phone but his got the update the day it went live. Any insight as to why?

Contributor

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1 Message

6 years ago

I was able to do the update and ever since then I keep getting a pop up message "Unfortunately, IMS Service has stopped" and when I click OK it will pop up again about 5 seconds later. Any way to go back to the previous software version or fix this error??

Contributor

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1 Message

6 years ago

I did the update on my S7 edge, now my phone has so many issues. I'm not getting any notification sounds that I have a text message. I have tried everything. Anyone know what's up?
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