1 Message

Wed, Apr 24, 2019 2:42 PM

Contact info

Contact info has stopped showing up in incoming calls how can I fix this issue


Accepted Solution

Official Solution

Brand User

New Member


119.7K Messages

a year ago

Hello @Kvyoungs,


We've seen this issue affecting some of our other customers recently. One thing that has worked for them is disabling the Call Protect app via the settings. If the application has already been disabled, please download and enable the application again, power cycle your device, then disable it once more. Let us know if this helps.


Sean, AT&T Community Specialist

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