For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Jbroz21's profile

Contributor

 • 

3 Messages

Tuesday, April 2nd, 2019 12:51 AM

Cannot text without data or WiFi

I have an s7 and usually, I can text people without WiFi or data on but for the past 2 days, I couldn't send messages to anyone without using wifi or data. BTW, I usualy text to a mix of apple and Android/samsung users.

Accepted Solution

Official Solution

ACE - Guru

 • 

987 Messages

5 years ago

You could remove and refit your sim card you could also try and wipe the cache partition. I would however call customer services and get them to check provisioning etc. to help you get to the bottom of this.

ACE - Guru

 • 

987 Messages

5 years ago

If it's a multimedia text ie. including pictures, video or audio content then you will need data or wifi calling for this.

Contributor

 • 

3 Messages

5 years ago

They are not multimedia messages tho.

ACE - Guru

 • 

987 Messages

5 years ago

Maybe check your APN settings under connections, mobile networks, access point names.

These will differ depending on if your phone is an AT&T or non AT&T device.

 

See here

https://www.att.com/support/article/wireless/KM1062162/

 

(edited)

Contributor

 • 

3 Messages

5 years ago

The APN settings is still the same and it is still will only send messages
when there’s WiFi or data on and sometimes it might just not send it even
if I am connected to data or wifi
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.