Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.
The Samsung Galaxy S24
GalaxyS7Edge's profile

Contributor

 • 

3 Messages

Friday, March 3rd, 2017 5:08 AM

Can not turn on WiFi on Galaxy S7 Edge

I can`t turn on WiFi on Galaxy S7 Edge. It shows me Turning on... And that takes forever...

Does anyone have the same problem and did you solve it? I`m already thinking about resetting to factory settings...

Associated Member

 • 

111 Messages

7 years ago

Hi,

 

Thank you for bringing your question about your WiFi on Galaxy S7 Edge. I will be more than happy to help you with all of your inquiries!

 

Can not turn on WiFi on Galaxy S7 Edge

I can`t turn on WiFi on Galaxy S7 Edge. It shows me Turning on... And that takes forever...

Does anyone have the same problem and did you solve it? I`m already thinking about resetting to factory settings...

The Samsung Galaxy S7 problems with WiFi seems like a common issue with those that own the new smartphone from Samsung. Some of the problems noticed on the Galaxy S7 and Galaxy S7 Edge include a slow Wifi/weak Wifi connection, WiFi switches to data automatically and the ability to forget a WiFi connection on the Galaxy S7. If you are experiencing wifi cannot be turn on or showing that it's turning on . This might be a phone issue it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damaged. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.

 

You may also consider that the wifi network you are trying to connect is a weak wifi connection.

Hope this will help.

 

Regards,

Elroy

 

*Thank you for using the AT&T Community Forums, have a great rest of your day!

 

Contributor

 • 

3 Messages

7 years ago

Tnx for reply! Yes, technicians couldn't figure out the problem so they filed the factory warranty replacement. Turns out to be a deep software problem causing a malfunction of the hardware or something like that

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.