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Raechel2016's profile

Contributor

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3 Messages

Tue, May 5, 2015 5:33 PM

Can AT&T unlock a non-AT&T phone?

I was told the phone I am trying to unlock is compatible with AT&T but however, I got an email stating that you can't unlock it or provide me with an unlock code because the phone isn't AT&T. I spoke with customer service last week and she said I could unlock this device. Please let me know what you can do.
Also, I am looking into a Samsung Galaxy Note. Do they take the MicroSim or the normal size sim?
Thank you for your time I would appreciate you for emailing me back with some answers.
Your Friend and AT&T customer,
Raechel

 

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Accepted Solution

Official Solution

sandblaster

ACE - Expert

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57.8K Messages

7年前


@Raechel2016 wrote:
I was told the phone I am trying to unlock is compatible with AT&T but however, I got an email stating that you can't unlock it or provide me with an unlock code because the phone isn't AT&T. I spoke with customer service last week and she said I could unlock this device. Please let me know what you can do.
Also, I am looking into a Samsung Galaxy Note. Do they take the MicroSim or the normal size sim?
Thank you for your time I would appreciate you for emailing me back with some answers.
Your Friend and AT&T customer,
Raechel Risener.

It sounds like you are trying to unlock the phone so that you can use it on AT&T. If that is the case, then no AT&T can not unlock it. They can only unlock phones that are locked to AT&T's network, they can not unlock phones locked to some other carrier.

Contributor

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1 Message

3年前

Can at&t unlock a cricket phone

ACE - Sage

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97.3K Messages

3年前


@4Korners wrote:

Can at&t unlock a cricket phone


No.

Cricket unlocks Cricket phones.      (Substitute any other carrier name for cricket) 

 

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