Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

New Member


1 Message

Wed, Jul 1, 2020 4:28 PM

Bought data won't work.

I purchased a monthly data plan and can't use it anywhere.. help.


Brand User

Community Support


127.2K Messages

a month ago

We can definitely help you with your data service, @Nickman34.

Have you activated your account? If not please visit to get started. You'll need your SIM/ICCID, & IMEI numbers plus your service Zip Code. 

Give it a try and post back when you're connected. Thank you!

Keny, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question