The Samsung Galaxy S24
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New Member

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2 Messages

Thursday, August 13th, 2020 2:12 PM

Bluetooth volume problem on s10 plus

When I hook up power beats to the phone I can hear people but they can't hear me. Bluetooth on s10 plus phone 

Community Support

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231.2K Messages

4 years ago

Hello there @reginaldrjones!

 

Try resolving your experience with callers' unable to hear you once you connect your Bluetooth headset to your phone by following these steps to pair your device:

  1. Open the Settings app.
  2. Tap Connections.
  3. Tap Bluetooth. A screen will display all the devices you have connected to in the past as well as all Available devices.
  4. Tap on the device you wish to connect.

You have now paired your device. If your experience persists, it's recommended that you consult the instructions that came with your headset which may contain additional helpful tips.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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