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The Samsung Galaxy S24
Pyratelass's profile



1 Message

Saturday, June 16th, 2018 4:45 PM

Battery power effecting apps

If my battery falls under 40% i can't play pokemon go. I have a Samsung galaxy prime and its 2 years old. The battery runs down quickly. It'll say I have 8 hours but ends up only 3 hours.

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Official Solution

Community Support


232.8K Messages

6 years ago

Greetings @Pyratelass,

Thank you for reaching out to the Community Forums!   Batteries do get old and will need to be replaced depending how much you use them.  We do sell batteries for that device, you can find them here.  Another option would to use your insurance if you have it available on the line.

I hope this information was helpful.

Aaron, AT&T Community Specialist  

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