Skip to main content
AT&T Community Forums

Contributor

 • 

2 Messages

Sat, Mar 9, 2019 3:24 PM

Battery life with recent Samsung S9 software update is terrible

I recieved an update on my S9+ the other day and my battery seems to drain faster.  Anyone else have this issue?

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

124K Messages

a year ago

Hi @Jetsko94,

 

Thanks for reaching out! We'd love to assist. Have you performed a cache partition wipe yet? This is something you can do after updates to improve the system's access to apps. To refresh your cache:

  • Turn off the device.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the Android logo displays, release all three keys.
  • An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  • Press the Volume down key several times to highlight wipe cache partition.
  • Press Power key to select.
  • Press the Volume down key to highlight yes, them and press the Power key to select.
  • When the wipe cache partition is complete, Reboot system now is highlighted.
  • Press the Power key to restart the device.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question