AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
The Samsung Galaxy Z Flip4
blabbah's profile

Contributor

 • 

1 Message

Thu, Oct 11, 2018 3:37 AM

AT&T Unlocked S7 Won't Update

 My Galaxy S7 is on the August update of last year. I've tried taking it to Best Buy to get flashed but they no longer offer that service. It is AT&T unlocked and running on Cricket. Would getting an update be as simple as just inserting an AT&T sim?

Accepted Solution

Official Solution

GLIMMERMAN76

ACE - Expert

 • 

23.5K Messages

4 years ago

you can only update a ATT phone with a ATT sim that is active on a ATT prepaid or postpaid account and connected to wifi.  The active part is the main thing.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.