ATT Samsung G930A Galaxy S7 unlock issue
I have an old S7 that I was going to take to Japan and insert a sim card in order to have a local number. I requested the unlock code from ATT, which I received along with the instructions. I enter the numbers on my phone keypad but nothing happens...the device does not cycle off and on. I have tried just entering; and entering and selecting the call icon. What am I doing wrong? Thank you
We've approved your request to unlock your device. Here are the instructions to complete your unlock:
The unlock code is 14xxxxxxx
1. Power off the device and remove the SIM card.
2. Power on the device.
3. Enter #0111*, the unlock code, and #. The device cycles off and back on.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network.