Contributor
•
1 Message
AT&T ADDRESS BOOK
TO WHOM IT MAY CONCERN,
After the current AT&T ADDRESS BOOK is retired will, or is there already, another ADDRESS BOOK APP be made and installed to our phones? If not, would you suggest an alternate ADDRESS BOOK APP? Just curious.
After the current AT&T ADDRESS BOOK is retired will, or is there already, another ADDRESS BOOK APP be made and installed to our phones? If not, would you suggest an alternate ADDRESS BOOK APP? Just curious.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
230.7K Messages
7 years ago
Greetings @Nateburge!
Thank you for bringing your question about AT&T Address Book to us. I am pleased to answer all of your inquiries!
As of January 2017 we will no longer offer this service. There is more information provided on the link, as well as steps on to how to ensure your contacts are safely stored.
Back up data for Android:
If you are using an Android device you can select the following link, and get step by step directions on how to back up to your Google account. Back up data for Android will take you through a quick guide to make sure everything is safe.
Back up data for Apple:
If you are using an Apple device, the most convenient way would be to enable backups to iTunes or iCloud. Here is an article to show you how to complete these steps if you need it. It's very easy!
Thank you for using the AT&T Community Forums, have a great rest of your day!
Cesar AT&T Community Specialist
0
Jk3127
Employee
•
1 Message
7 years ago
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
7 years ago
Because google and apple can do it better.... ATT is using the resources it used for address book elsewhere.
0
Shjohnso
Contributor
•
1 Message
7 years ago
0
0
ATTHelp
Community Support
•
230.7K Messages
7 years ago
Hello @Shjohnso,
Having your contacts backed up and secure is definitely a wonderful benefit of smartphones, and it keeps your information right at your fingertips. It will be my pleasure to help backup your contacts on your Windows phone!
To back up your contacts and other information, you will want to ensure you are logged into your Microsoft account on your phone, this will sync the information with other Microsoft sources.
One popular source for the contacts to be stored is Outlook. You can login with your Microsoft account and view the People tile. Your contacts will show here and will sync with your account when you add/delete a contact.
Another option is to use your Gmail account and sync them through the Google service. To set this up, you would head to Accounts in your phone and select Google. Login with your Gmail account and make sure sync is enabled to keep your contacts secure and current!
Thank you for posting on our forum! Have a great day!
Cesar, AT&T Community Specialist
0
MrBones
Contributor
•
1 Message
7 years ago
0
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
7 years ago
@MrBones
your losing a free service so what? If your using a smart phone each oem has cloud back up for your contacts. I have never used anything but google to back up contacts. apple has the samething with icloud
0
Fullerton546
Contributor
•
4 Messages
7 years ago
I just notified them that this was a service included in my existing contract and I expect it to remain active until them, this is no more then an baggage or carry on fee from a carrier that charges a premium above others for the same carriers,
[Legal discussions are not permitted per the Guidelines]
0
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
7 years ago
@Fullerton546
its a free feature. you dont like it going away find a new carrier... And no its not included anywhere in a contract or TOS.
https://www.att.com/legal/terms.wirelessCustomerAgreement-list.html
0
0
Yomamma
Tutor
•
7 Messages
7 years ago
0
0