AT&T ABUSIVE AND MANIPULATIVE!!!!
I bought my phone from AT&T for the full price and sim in August 2023 along Mass Avenue close to MIT where I am. The bills have been unbearable so I decided to move. Went to the shop and asked if my phone was locked and for them to unlock it after having failed to unlock it online. The website apart from telling me that my request had been declined repeatedly said was unavailable. The shop assistant told me the phone was unlocked since I bought it for full price. So I switched my service provider and took my line with me only to find the phone was still locked. Went to the shop again and they told gave me some number to call which I did with a friend's help but continue to be sent from pillar to post. THIS IS REALLY ABUSIVE AND MANIPULATIVE!!!