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New Member

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3 Messages

Wed, Jan 8, 2020 7:07 PM

Androd update 1/8/2020

after todays update from AT&T, every time I go to use the phone a window comes up saying Your phone supports AT&T video calls. I uncheck next to Don't show again. The window still pops up every time I use the phone. do something about it! It is very annoying.

Responses

Brand User
ATTHelp

Administrator

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108.6K Messages

2 months ago

Hello @jefnel600,

 

Allow us to lend a helping hand. We recommend restarting your device. Let us know if that helps! Thanks for reaching out to us. 

 

Makaela, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

I did that and it did not help. it finally just stopped doing it. thanks

Brand User
ATTHelp

Administrator

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108.6K Messages

Hello @jefnel600,

 

Thanks for reaching back out. We're glad to hear that you're no longer experiencing this issue. Please don't hesitate to contact us with any further questions or concerns that you may have in the future. We're always happy to help!

 

Sean, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
joeldf

ACE - Guru

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447 Messages

a month ago

Just out of curiosity - which device are you talking about? I assume it's a Samsung, since this is the forum section you're in, but which model?

- Joel
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

samsung S10

joeldf

ACE - Guru

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447 Messages

Thanks, I was wondering.

The S9 is still on the November patch, and the S8 is still on the October patch.

- Joel
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.