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What is happening with 3G?

New Member


1 Message

Sat, Oct 16, 2021 5:01 PM

All numbers dialed answered by at&t

Any phone number I dial is answered by:"welcome to at&t". I can't call anyone. I already got a new Sim card and I still have the problem. Please help me. At&t support is not helpful.  Thanks.

Accepted Solution

Official Solution


ACE - Expert


54.5K Messages

2 m ago

You need to talk to support, no one here can help you. Your calls are probably being redirected to customer support because you are using a phone that will no longer be supported when the 3G network is shut down. You need to talk to support to start the process of getting a replacement and/or clear your phone so that calls won’t get redirected.

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