Tutor
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6 Messages
Advanced messaging not working
After update this morning my text messages no longer show typing/delivered/read. The advanced messaging is on. I've turned my phone on and off. I've turned it on and off while restarting. Only change was update. And yes my phone is updated. It's a note9 btw.
oneflyychick
Contributor
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2 Messages
4 years ago
I'm having the same issue I swear their technical support is a joke. Its a shame.
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Harrmandi
New Member
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9 Messages
4 years ago
I just chatted with AT&T for this issue with our brand new S20 Ultra phones. It worked for literally two weeks and then the Advanced Messaging feature, although turned on, stopped working. The transcription feature on the Visual Voicemail doesn't work either (though that never has).
Our support person claimed they have Samsung pushing a fix to our phone. That we should receive the fix within 6 hours and that will correct the issue. I'll update with whether this actually works.
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Harrmandi
New Member
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9 Messages
4 years ago
I never received the supposed "push" from Samsung, nor did I receive the follow-up call to validate from AT&T. Our phones still aren't functioning correctly.
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Cwhite1978
New Member
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1 Message
4 years ago
AT&T does not know how to fix their (Edited per community guidelines). None of the things in here have worked. (Edited per community guidelines) why would you put on here, make people like it, get used to it then blam. Don't add crap to the phone if it doesn't work. Another stupid thing is a chatbot. Why?????
(edited)
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Tojhtyeger
New Member
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1 Message
4 years ago
So i have a Samsung galaxy s9 edge and i have advance messaging on and it still don't say read typing or delivered
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dmhodges2s
New Member
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2 Messages
4 years ago
I'm having the same issue, but on my note8. My advanced messages stopped working after the update. And now only work on some phones even when I know other people I talk to have theirs enabled. My husband and I have the same phone and the same software and ours are not sharing the typing/delivered/read
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Olivas_K
New Member
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1 Message
3 years ago
I am having this same issue and my advanced messaging is turned on and its really irritating
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Lmgs
New Member
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3 Messages
3 years ago
Why cant Prpeid ATT customers se advance messages? Is there a way that we can add it on with an additional fee?
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BobbyButrick
New Member
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2 Messages
3 years ago
S20 after the update I can't even open my messages, when I click on the messages app it opens to a blank screen and then closes and wants me to send a report, help, help, help.
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Harrmandi
New Member
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9 Messages
3 years ago
Since last year, it's about every third or fourth update the Adv Messaging comes back, then it gets undone with a follow-up update. It's extremely frustrating as I never had this issue with Sprint and we have family that doesn't have any issues with Verizon working. AT& T needs to validate their updates don't break basic functions before pushing them to devices.
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