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Camocutter's profile

New Member

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2 Messages

Friday, October 14th, 2022 2:54 AM

Activate new phone

How do I activate a new phone and prepaid card to get a phone number? 

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

207.7K Messages

4 months ago

We are here to help you activate your new Prepaid service with a new number, @Camocutter.

 

We understand how important it is to activate your new service! All you need is a new SIM card, and you will open a new account. You can activate your Prepaid service 3 ways

  • Activate from your device.
  • Activate online.
  • Activate over the phone.

Activate from your device: 

  1. Before activating your AT&T PREPAID account from your device, make sure it has been charged and that the AT&T PREPAID SIM card has been inserted (some devices may have the SIM card pre-installed). Once charged, turn the phone on.
  2. You will receive a free AT&T text message. Select the unique URL sent in the message.
  3. The SIM/ICCID number and IMEI number will auto-populate. Enter your 5-digit service zip code and the passphrase code, then select Continue.
  4. Select whether you would like to Activate 1 device or more than 1 device.
  5. Select the desired rate plan, then scroll down to select the desired option for AutoPay. Select the check box to accept the Service Agreement, then select Continue.
  6. Enter your email address, then select Continue.
  7. Select the Payment Method from the drop-down list.
  8. Enter the requested payment information, then select Continue.
  9. View your new phone number and restart your device.
  10. A free "Welcome" text message will be sent. Select the link in the text message to set up your account password
  11. Enter and confirm your new password and 4-digit PIN, then select Submit. Select OK.
  12. Update your personal information, then select Submit.
  13. An email with a verification code will be sent to the email address entered previously. Enter the verification code, then select Validate. Select OK.
  14. Your AT&T PREPAID account has been successfully created and you are now logged into your account. Review the Account Summary page for details.

To activate online: Go att.com/prepaid/activations/ and follow the prompts. 

 

To activate over the phone: Call us at 877.426.0525 for automated instructions. You will need to know your SIM card & IMEI number for activation.

 

We hope this information helps! Thank you for contacting AT&T Community Forums. If you have any other questions, please feel free to reach back out as we are always here to help!

 

Clarissa, AT&T Community Specialist 

New Member

 • 

2 Messages

4 months ago

Also I don't have the 2 digit code 

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