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The Samsung Galaxy S24
John_P's profile

Mentor

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61 Messages

Friday, September 11th, 2015 8:56 PM

5.1.1 FOR NOTE 4

I AM GOING TO ASK THIS FOR THE LAST TIME!!! WHERE IS 5.1.1 FOR MY NOTE 4??????? YOU ARE NOW THE LAST CARRIER TO RELEASE 5.1.1 FOR THE NOTE 4!!!!! I PAY MONEY TO HAVE AT&T AND NOW I AM SWITCHING!!!!!!!!!!!!!!! YOU SCREWED UP AT&T! THE PRICE I PAY FOR YOU AND YOUR SERVICES IS OVER PRICED AND I HATE YOU!!!!!!!!!!!! GIVE ME MY UPDATE RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Contributor

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4 Messages

9 years ago

When is my note 4 getting update I'm on 5.0.1 it has bunch of bugs I sick of wasting money on your phones when you can't fix the problems and I can't even root it to fix it my self plz help

Community Support

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15.2K Messages

9 years ago

Hi there @myers527,

 

I’m sorry you have had software update bugs on your Note 4; I’d be happy to share all the information we have on the software update.  If you click here, you will be taken to our support page specifically for the Samsung Galaxy Note 4.  When there is official news for when Lollipop 5.1.1. will be released this page will be updated.


I would also like to recommend a troubleshooting step to help correct any software bugs your phone currently has.  Clearing the Cache Partition typically corrects any and all software issues.


To clear the cache partition:

  1. Power Down Your Galaxy Note 4.
  2. Press and Hold the Power Button, Home Button and the Volume Up Button at the Same Time
  3. When the Galaxy Note 4 vibrates, release only the Power and Home Buttons.
  4. When You See the Android System Recovery Page Let Go of the Volume Up Button
  5. Press the Volume Down Button to navigate the menu, down to the Wipe Cache Partition Option
  6. Press the Power Button to Select this Option
  7. Wait a moment while the cache partition is being deleted and the Reboot System Now option appears.
  8. If Reboot System Now is not highlighted, use the Volume Down button to highlight it.
  9. Press the Power Button to Select this Option.

Once your phone reboots, the bugs your phone has had should be corrected.

 

Thanks,

Charise

Scholar

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397 Messages

9 years ago

ACE - Expert

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23.9K Messages

9 years ago

Att is last by a long shot.  The other 3 already have there updates.  I am hoping to see some sort of update push before the 28th with samsung pay as ATT is a partner.

Scholar

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397 Messages

9 years ago

Know what you mean.  AT&T got to get all their Junk programs in it, that Most people do not use.  Should leave it up to customer if they want to download and install them.

ACE - Sage

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118.3K Messages

9 years ago

If Samsung had sent the update, and it worked, it would have been released.

They haven't, and/or it didn't, so it can't be.  

 

No  amount of shouting will make a difference.

ACE - Expert

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13.2K Messages

9 years ago

According to this article, 5.1.1 hasn't been released to the Note 4 on any network except Sprint

 

http://www.vcpost.com/articles/90220/20150911/samsung-galaxy-note-4-verizon-t-mobile-cellular-android-5.htm

Mentor

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61 Messages

9 years ago

That article is wrong. Verizon is now pushing out the OTA and you can flash the update to Tmobile.

Professor

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3.1K Messages

9 years ago

It's not personal, they won't send it to any of us (yet)

 

https://www.androidpit.com/galaxy-note-4-android-update

 

Currently only on Sprint it seems. "Very Soon"

 

http://www.vcpost.com/articles/87319/20150827/android-5-1-lollipop-update-ota-release-samsung-galaxy-note.htm

 

For others. As of 2 weeks ago. So.... soon, maybe?

Contributor

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1 Message

9 years ago

The information you provided does not answer the posted question. Could AT&T let us know when will android 5.1.1 be available in order to update our very expensive devices.
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