Contributor
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1 Message
$200 Visa Reward for Samsung Galaxy S6
Ordered phone in Feb on next plan was advised I would get a $200 Visa Reward and still haven't received this. I can't check the status online because I never got the card to activate. I have called multiple times and chatted only to be directed somewhere else and no one knows how to help me.
ATTHelp
Community Support
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210.5K Messages
6 years ago
Thank you for joining us in the Community Forums. When you participate in any promotion, the expectations are certainly high. I would also be concerned if I had yet to receive my reward card.
In order to better assist you, I will need to conduct some additional research on my side. Please expect to see a private message from me shortly. This will appear in your Forums Inbox.
I hope to work together soon!
Shenoah, AT&T Community Specialist
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fishhead2626
Contributor
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1 Message
6 years ago
I also purchased the Samsung Galaxy S6 on February 5, 2017 - but did not receive the promised visa reward. Could you please tell if this issue has been resolved or who I should contact? General customer service is unable to assist.
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ATTHelp
Community Support
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210.5K Messages
6 years ago
Thank you for reaching out on the Community Forums. We would be happy to look into $200 Visa gift card promotion. Please send your full name, account number, contact number and details of your issue to @ATTMobilityCare.
We look forward to working with you, and I hope you have a marvelous rest of your week!
Shenoah, AT&T Community Specialist
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lildeuce2728
Contributor
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2 Messages
6 years ago
I also purchased the s6 for the 200 gift card back in march and still haven't received anything. I have called numerous times just to be told it should be arriving.. but everytime I call I'm always told that no gift card has been processed.. I just want the gift card or I don't want the phone
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ATTHelp
Community Support
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210.5K Messages
6 years ago
I understand how important it is you receive your $200 gift card and I am happy to check into this for you. Please send your full name, account number, contact number and details of your issue to @ATTMobilityCare.
Have a fantastic rest of the day!
Shenoah, AT&T Community Specialist
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lildeuce2728
Contributor
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2 Messages
6 years ago
I have sent an email and still talked to numerous people about the gift card I was promised and still no gift card in the mail..is this how att does business
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Orance
Tutor
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3 Messages
6 years ago
Hello, guys. After reading the whole post, we can get solutions to deal with the trouble quickly and safely. Thanks for your nice sharing.
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