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New Member

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2 Messages

Fri, Oct 2, 2020 11:16 PM

Wrong Multiline Prepaid Autopay Discount

Hi,

 

I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan. 

 

The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.

 

According to the calculator, the total payment is $110. However, although I'm using Autopay, I got a $125 bill this month. It seems like the promotion for the $75 plan is inactivated.

 

I wonder if this is because of an error or because of some restrictions.

 

Thanks.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

60.9K Messages

2 years ago

Was your friend getting the promotional $25 discount before joining your multiline account? That discount is only for new activations. If they weren’t already getting that discount, the “regular” autopay discount is $10, which apparently is what you are getting. 

New Member

 • 

2 Messages

2 years ago

Thanks, @sandblaster !

He had been getting the promotional $25 discount. Now I get why I got $125. Thanks again.

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