
New Member
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2 Messages
Wrong Multiline Prepaid Autopay Discount
Hi,
I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.
The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.
According to the calculator, the total payment is $110. However, although I'm using Autopay, I got a $125 bill this month. It seems like the promotion for the $75 plan is inactivated.
I wonder if this is because of an error or because of some restrictions.
Thanks.
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.6K Messages
3 years ago
Was your friend getting the promotional $25 discount before joining your multiline account? That discount is only for new activations. If they weren’t already getting that discount, the “regular” autopay discount is $10, which apparently is what you are getting.
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owga30
New Member
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2 Messages
3 years ago
Thanks, @sandblaster !
He had been getting the promotional $25 discount. Now I get why I got $125. Thanks again.
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