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Contributor

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3 Messages

Mon, May 6, 2019 11:39 AM

Unlock

I want to unlock my att prepaid phone bought a new sim and I would like to start using it but I can't because my phone is locked can someone please help me.. 

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kdfederer

ACE - Expert

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12.2K Messages

a year ago

www.att.com/deviceunlock

If the phone meets the unlock requirements, you will receive unlock instructions.

This is a user to user forum. I am a user, just like almost everyone else on the site.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

3 Messages

a year ago

Can my phone be unlocked

kdfederer

ACE - Expert

 • 

12.2K Messages

a year ago

If it meets the unlock requirements, yes.

If it meets the requirements and you still get a denial, file an FCC complaint and someone from AT&T will get in touch with you.

This is a user to user forum. I am a user, just like almost everyone else on the site.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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