Unbelievable dysfunction for prepaid services
I live in Australia, and purchased in advance a US/Canada/Mexico prepaid service here. I was sent an AT&T prepaid card, but the Australian company was not able to give me the phone number assigned to this SIM. FYI: I've purchased prepaid services in Europe and South Africa where the phone number was provided in advance, which obviously is very convenient for letting friends, family and businesses know this in advance. In fact, it's sometimes required when you're booking hotels, rental cars, airlines, etc. When I called AT&T, and offered the ICCID number, they could NOT give me the phone number because the SIM would have to be activated, which obviously is NOT what I want since it's only a 30 day service. This is 2023...why can't AT&T SIMPLY provide, in advance, the phone number that will be associated with this SIM without activation? It's done around the world, but not by AT&T. Embarrassing to say the least.