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Thu, Sep 17, 2020 8:20 PM
My photo text messages will not download and I am unable to send pictures through text messages. I just switched over to at&t and brought my phone and phone number over.
a month ago
Thank you for reaching out to us. We'll be happy to look into this for you.
What kind of phone do you have? Have you ever been to send/receive pictures in text messages since coming to AT&T? When you ported your phone over, did you ever reset the device APN settings? Are you having any other issues with your phone? With more details, we'll have a better idea of how to proceed.
Darais, AT&T Community Specialist
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