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Fri, Nov 6, 2020 2:47 AM

Text messages not coming through

Hi, I got a prepaid plan with unlimited talk, unlimited text and 8GB data. I can send text messages to a group chat but I do not get the reply from my friends when they respond to my texts. I am not really sure what's the issue here. Please let me know if any of you have any solutions. I am using iPhone 7. 


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Community Support


144.8K Messages

2 months ago

Greetings @bimochan1072,


We appreciate you for providing that information to us. We'd like to ask some questions to better assist.

  • When did you notice the issue? 
  • Have you tried to "Reset Factory Settings" or also resetting network connection? 
  • Have you tried Wi-Fi calling? This allows you to call and text in more places. 

Jacob, AT&T Community Specialist 

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