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A

New Member

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3 Messages

Wednesday, August 5th, 2020 8:00 AM

text message abroad

Hi I have a prepaid 45$ monthly plan but I don't receive text message abroad USA. How can I do for receiving text messages while outside US (I am in Europe)?

ACE - Expert

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64.7K Messages

4 years ago

Where in Europe are you? Prepaid does not roam internationally except Canada, Mexico and select countries in Europe. If you are not in one of those countries, you won’t get service. If you are, you need to add the international travel add-on. Here are the countries:

Countries

Andorra

England (U.K.)

Germany

Gibraltar

Great Britain (U.K.)

Ireland

Italy

Northern Ireland (U.K)

San Marino

Scotland (U.K.)

Spain

United Kingdom

Vatican City (Holy See)

Wales (U.K.)

(edited)

New Member

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3 Messages

4 years ago

Thanks for the reply. I'm in Italy but cannot use any service of the American sim

ACE - Expert

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64.7K Messages

4 years ago

I believe you need to add the international travel add-on to get service but not sure.

New Member

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4 Messages

3 years ago

@asdfg did you find a solution to your issue while in Italy?

I'd appreciate if you mind sharing it here. Thank you!

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