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Contributor

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3 Messages

Tue, Dec 18, 2018 9:38 PM

Switching plans

Hello. I am in need of access to data for the next 5 months (staying with a prepaid plan), which I don't have with my 10 cents per minute plan, so I am looking at moving to a higher monthly charge. However, at the end of the 5 months, I need to go back to a lower price prepaid plan. I am under the impression that the 10 cents per minute plan is something for which you have to be eligible. I do not know what is required to be eligible for it however. Is my understanding correct? Would I be able to switch back to it by the end of the 5 months?

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Accepted Solution

Official Solution

sandblaster

ACE - Expert

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37.9K Messages

a year ago

The 10 cent plan is an old plan and no longer offered. Only those that already have it can keep it. Once you change, you can’t get it back.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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75.1K Messages

a year ago

No.  If you give it up the current pay per use is 25¢ per minute.   

 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

a year ago

Do you know what would need to happen before I am able to move back to the
10 cents per minute plan? Or is it old, and no longer applies to prepaid
customers?

Contributor

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3 Messages

a year ago

Thank you both for your help!