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J

New Member

 • 

1 Message

Tuesday, November 23rd, 2021 10:38 PM

Reimbursement after switching plans

Hello,

I recently changed Prepaid plans before renewing. Definitely, I got make a payment for the new plans. I wonder if there is a way to reimburse the pay of the old plans as much as what I does not use. 

Thank you.

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

3 years ago

Nope. When you change plans, the old plan terminates and you lose any remaining days. That’s why it is encouraged to wait until the last day of your plan to change.

ACE - Expert

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28K Messages

3 years ago

Prepaid does not refund.

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