Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
J

New Member

 • 

1 Message

Thursday, August 27th, 2020 9:16 AM

Recently upgraded to Unlimited plan $75 did not get full 10gbs of hotspot data

I recently upgraded my plan before the due date, when i went to check the hotspot data it showed i only have 1.7gb of 10gb left before i even turned the hotspot on my phone, my renew date has passed but it did not reset to the 10gb that is supposed to be included with plan. I tried called att prepaid customer service but they were no help.

 

Thanks in advance

ACE - Sage

 • 

117.1K Messages

4 years ago

This is a customer populated Forum not AT&T customer support. The only way to get customer support for prepaid is to call

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.