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New Member

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3 Messages

Fri, Oct 15, 2021 6:27 PM

Prepaid

I'd like to get the prepaid 300 yearly plan but on an esim. Is it possible to order and request an esim for this plan? If not, can I order this plan with a physical sim can I go into an ATT store and transition it to an esim? 

As the plan is only available online but esims are only available in store I haven't been able to figure out how to do this yet. 

Thanks!

Constructive

Employee

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24.3K Messages

1 m ago

sure you can, but the 300 yearly is for new customers only not existing customers

New Member

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3 Messages

1 m ago

Yes this will be for a new customer (helping a family member). Is there a way to get an esim when I order online instead of a physical sim? Or will I have to go into the store once I receive the physical sim to switch the plan onto an esim. 

Constructive

Employee

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24.3K Messages

1 m ago

to avoid any programming issues go into a corporate at&t store

New Member

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3 Messages

1 m ago

Do I order the plan and sim online first?

Constructive

Employee

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24.3K Messages

1 m ago

yes as its an online order only once complete go into the store and have them move it

ATTHelp

Community Support

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175.8K Messages

1 m ago

Hello @ejcbuckley, We would be glad to assist you with you eSIM!

 

If you’re transferring a dual-SIM device to AT&T, an eSIM won’t transfer. Have an AT&T PREPAID plan? Contact us to activate your eSIM.

For AT&T Wireless, make sure the eSIM is on an active plan, then download it over Wi-Fi.
  1. Go to your device settings.
  2. Tap one of the following (what you see depends on your device):
    • AT&T Cellular Plan Ready to be Installed, then Continue
    • Cellular, then Add Cellular Plan
Have a QR code printed on an AT&T eSIM card? Follow these steps

Next steps

Let us know if this helps.

 

Thank you for visiting our Community Forums!

 

Carlton, AT&T Community Specialist

Contributor

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4 Messages

1 m ago

as well as postpaid customers with compatible devices, can convert their physical SIMs into eSIMs whereas only Vi postpaid customers can get an eSIM. The users can digitally download the Jio SIM profile remotely, on an eSIM enabled device

(edited)

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