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1 Message

Sun, May 12, 2019 10:25 PM

Prepaid plan

I made a prepaid autopay plan online for my phone for $25. I don't understand why am I being charged $33 instead 


Accepted Solution

Official Solution

Brand User



113.6K Messages

a year ago

Hi, @Syedal,24,


We'd love to help with this. The $25 prepaid plan is the cost for service for your device. The extra is fees and taxes relative to your state and local area. You can check out what's required in your area by signing into your account through the prepaid portal.


Have a great week!


James, AT&T Community Specialist

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