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1

New Member

 • 

2 Messages

Wed, Apr 29, 2020 7:07 PM

Pre paid Plan phone

I want to cancel the service, my question is.. If I stop paying the plan, is it automatically canceled? or do u need to cancel my account? Im not longer living in the United States and I will not longer use that cell phone.

Accepted Solution

Official Solution

Constructive

Employee

 • 

28.6K Messages

2年前

just stop paying and the account will cancel

New Member

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2 Messages

thanks 🙏

New Member

 • 

1 Message

1年前

I want to cancel.my plan 

I have pre-paid autopay

What do I do?

Cannot find how to do it anywhere on your site. 

At purchase they said I would be able to

Please help

sandblaster

ACE - Expert

 • 

58.7K Messages

1年前

@Chavak Log into your prepaid account. You turn autopay off there.

ATTHelp

Community Support

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195K Messages

1年前

Let's show you how to cancel your AT&T PREPAID service @.

 

If you don’t make any payments (refills), your AT&T PREPAID service shuts off 60 days after your balance expires.

 

You'll want to de-enroll from AutoPay.

 

Also, if you have any third-party service subscriptions. They won't automatically end when your service does. You'll have to cancel them separately.

 

We wish you the best on your new journey!

 

Remember you're always welcomed back.

 

Thank you for contacting AT&T Community Forums.

 

Jonye, AT&T Community Specialist

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