Contributor
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1 Message
Porting prepaid ATT number
I have an ATT "25 ¢ a Minute Plan"
prepaid phone number. I want to use it while traveling out of the US. Can I port that number to MagicJack service? If yes where I can find my account number?
Thank you
Accepted Solution
Official Solution
kdfederer
ACE - Expert
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13.1K Messages
6 years ago
Your prepaid account number can only be found by calling AT&T (611 from your phone).
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
5 years ago
That capability is postpaid only, not prepaid. Prepaid must call to change their number.
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
@condor5 You can port your number to another carrier. It would not be valid in Europe.
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580.12345
Contributor
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2 Messages
5 years ago
Is there any other way to get my number changed other then calling 611
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580.12345
Contributor
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2 Messages
5 years ago
Is there any other way to get my number changed other then calling 611 or going in the store
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formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
You can change your number within your online account.
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NWIN
New Member
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3 Messages
4 years ago
When I insert a PREPAID SIM Card in my phone and dial 611 I am connected to MetroPCS and Not to AT&T.
How can I get this problem resolved?
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sandblaster
ACE - Expert
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64.7K Messages
4 years ago
@NWIN If you are getting MetroPCS when you call 611, you must have a MetroPCS SIM card.
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NWIN
New Member
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3 Messages
4 years ago
No Sir, Sandblaster,
When I insert the AT&T PREPAID Sim Card, I still get directed to the MetroPCS site when I dial 611. I have been working relentlessly the the AT&T technicians. There is some sort of a glitch they are unable to resolve in getting the port completed to AT&T
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NWIN
New Member
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3 Messages
4 years ago
Hey @Sandblaster,
One other piece of information I should give you. The guys at AT&T just cannot complete one last step in their port procedure. When they complete their procedure they are supposed to send me a text message to the number we are attempting to port. On 2 other attempts that step bombs. They are not able to send me a text message to my phone, no matter what SIM I insert in the phone. I have ZERO knowledge of this field so I cannot make any informed guesses as to what might be happening here and how to find a solution.
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