Phone activation blocked by retailer
Prepaid activation blocked by retailer. Phone was purchase from target.com
I bought a moto g power 2022 online from target put in my prepaid existing sim as per instructions of phone for pre-existing customers and it does not have service and when a call is attempted I get a recording that says to contact the retailer to finalize activation and target was no help they keep telling me i have to go into a store to finalize the activation and i know this isnt the case as i just read a post of someone else who had the exact same problem and AT&T solved it.. i have order receipt/invoice and screen shot of at&t prepaid phone purchase.
I've had this happen with online walmart purchased phones too and was able to provide proof of purchase to att and they activated it.
Please any help is appreciated.