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Tue, Sep 15, 2020 8:03 PM


I have done ordered my prepaid phone like 4 times and it keep saying we cant verify its me and i need answers .


Brand User

Community Support


136.9K Messages

a month ago

Hi @jhace_anderson


Thank you for reaching out to us. You can contact the prepaid department at 800-901-9878 regarding this matter. They are available from 7am to midnight.


Darais, AT&T Community Specialist

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