5GB of Hotspot Data With an Unlimited Plan
pvdoug's profile

New Member

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5 Messages

Tuesday, November 8th, 2022 10:55 PM

No Personal Hot Spot On iPhone SE

I have a iphone 12 with a standard plan with at/t that under settings shows   airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?

Accepted Solution

Official Solution

ACE - Sage

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104K Messages

3 months ago

@pvdoug

On my iPhone SE I pay nothing a month for my pay as you go plan.

You seem to be indicating you have a pay per use plan which is either $2 per day if you use service or $0.35 per minute for calls.  That plan has no data and no hotspot capability, also no Wi-Fi calling.   Use of hotspot requires a data plan. 

I am assuming what you're referring to as a "standard plan" is actually a postpaid unlimited starter plan. 

The unlimited starter plan includes three gigabytes of Hotspot data. If you need more, upgrade your plan. Extra has a base price of $75 it includes 15 GB of hotspot. The Premium plan includes 50 gigabytes of hotspot.

sandblaster

ACE - Expert

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62K Messages

3 months ago

What do you mean by “standard plan”? What plan do you have? Not having hotspot likely means your plan doesn’t support hotspot. Not all prepaid plans include hotspot. 

New Member

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5 Messages

3 months ago

my standard plan does have a hot spot. I pay about $80 and get all the bells and whistles. that is not the issue, as that plan does give me a hot spot. my question asks why do i not have a hot spot [as i delineated] with my pay as you go plan.

sandblaster

ACE - Expert

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62K Messages

3 months ago

There is no $80 so I presume you have the $75 unlimited plus plan and taxes raise the price to $80. Yes, that plan should include some hotspot data, I think 10GB. If that is your plan, I do not know why hotspot is missing from your iPhone. Are you looking in the right place? What version of iOS does that phone have? What do you mean by “under my pay as you go plan”? It should be in the same place on the se as on the 12, under settings/personal hotspot.

ATTHelp

Community Support

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207.3K Messages

3 months ago

Hi pvdoug, we are here to help with your Prepaid mobile hotspot inquiry!

 

Most of our current AT&T Prepaid plans have the mobile hotspot feature. You'll have to turn your phone into a hotspot and use your plan's data allotment. Learn how to set up your mobile hotspot including checking your plan to see if it includes mobile hotspot use.

 

Only our wireless plans (AT&T Unlimited Premium & Unlimited Extra Plans) have hotspot data included alongside having unlimited data. 50GB & 15GB Hotspot data respectively per line per month. 

 

For the AT&T Prepaid Unlimited Plan $50/month with Autopay, you'll have to get the mobile hotspot add-on. Learn how to get/change your add-ons to manage your AT&T Prepaid add-ons. 

 

If this doesn't help, let us know the Prepaid plan you currently have like our ACE sandblaster inquired, so we can provide additional help.  

 

We hope this helps, we are here if you need more assistance!

 

Thank you for posting on the AT&T Community Forums!

 

Rhoda, AT&T Community Specialist 

New Member

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5 Messages

3 months ago

Perhaps I have not made myself clear.

On my iPhone 12 with a standard plan {about $80 a month}  I do have a personal hotspot. Sadly, it only offers 3gb a month, which is not enough for upgrades on my Tesla.

On my iPhone SE I pay nothing a month for my pay as you go plan. In settings there is not a personal hotspot option as there is on the iPhone 12.

Both phones have the latest software.

ATTHelp

Community Support

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207.3K Messages

3 months ago

Hello pvdoug, we're here to help with your hotspot.

 

Let's meet in a Direct Message to discuss your Prepaid Plan. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the forums).

Looking forward to speaking with you soon.

Carlton, AT&T Community Specialist

New Member

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5 Messages

3 months ago

I am here and logged in

New Member

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5 Messages

3 months ago

I can't seem to log in on my ipad but am logged in on my macbook.

ACE - Sage

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104K Messages

3 months ago

You should also be warned that those pay per use plans no longer exist. Those plans were terminated in January and you cannot get them back If you switch off that pay per use plan to a monthly plan 

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