New Member
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1 Message
Need help activating my account
I just made a payment to my account at around 2pm on March 28th it gave me verification as soon as I have done so. Now it's showing that we are inactive even after I already paid I paid 118$ that's with the tax
Khanhq1970
New Member
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1 Message
2 months ago
Can you update your mobile I use this phone AT&T store information store do it now I update acc can't login my acc
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ATTHelp
Community Support
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215.3K Messages
2 months ago
We would love to assist you with updating your account password so that you can access your account Khanhq1970.
You can recover your ID or reset your password online by going to Forgot ID or Forgot password. You will be prompted to enter the email address you gave us when you created your ID. You can get more tips for solving issues with signing in to your AT&T accounts by going to our Troubleshoot signing in FAQ.
Please keep in mind that the passwords are case-sensitive. Enter uppercase and lowercase letters carefully and check to make sure that Caps Lock is off when you're typing your password.
Let us know if you need further assistance with retrieveing your account login.
Marilyn, AT&T Community Specialist
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