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rschmidtberg's profile

New Member

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2 Messages

Sunday, May 8th, 2022 1:53 PM

International add-on to AT&T prepaid plan not working in greece

I purchased the $35 (5day) international add-on for my wife's AT&T Prepaid plan. She has an iPhone with the correct SIM card. She's in Greece now (Athens) and say's it's not working. She's getting a message saying she's got no phone service. How do I turn it on?

Accepted Solution

Official Solution

ACE - Sage

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116.1K Messages

2 years ago

The list of covered countries does not include Greece.

Countries

Andorra

Anguilla

Antigua

Barbados

British Virgin

Cayman

Dominica

England (U.K.)

France

Grenada

Germany

Gibraltar

Great Britain (U.K.)

Ireland

Italy

Jamaica

Montserrat

Northern Ireland (U.K)

San Mario

St. Kitts/Nevis

St. Lucia

St. Vincent

Scotland (U.K.)

Spain

Turks and Caicos

United Kingdom

Vatican City

Wales (U.K.)

Accepted Solution

New Member

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2 Messages

2 years ago

I solved the problem by switching from a Prepaid to a Postpaid plan. Now works fine.

ACE - Sage

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116.1K Messages

2 years ago

Information on covered countries is available, as well as a coverage map

https://www.att.com/prepaid/international-calling/

https://www.att.com/support/article/wireless/KM1387490/

ACE - Sage

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116.1K Messages

2 years ago

Can't imagine how that was done while she was in Greece, but that would be the solution. 

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