AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
5GB of Hotspot Data With an Unlimited Plan
Babygirl35549's profile



2 Messages

Sat, Jul 6, 2019 1:54 AM

Incorrect Data Credit on account after Walmart prepaid purchase

I have also Received incorrect bonus data - 8 GB instead of 17 GB on top of $50 8 GB Prepaid Plan that is advertised at Walmart on official at&t billboard in the prepaid area of the electronics section!! What can I do to get this corrected?


Community Support


203.9K Messages

3 years ago

Let's look into that for you, @Babygirl35549!


Please click the Forums Inbox (envelope icon) in the banner and reply to the Private Message (PM) from ATTCares. Make sure to verify your requested account details so we may review your case.

I look forward to assisting you.

Lar, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.