impossible to activate BYOD $300/1yr 8GB prepaid plan
I signed up for the promotional $300/1yr 8GB prepaid plan. (Upon payment, I was only charged for the SIM card, and none of my confirmation emails even indicate that I have signed up for this plan.)
The SIM card arrived, but there is no way to activate the plan.
- The information that came with the SIM card only includes activation codes for the non-promotional plans.
- Trying to activate online at https://www.att.com/prepaid/activations/#/activate.html does not work. After submitting the requested information, there is an error at the top of the page "GA701 : Oops, we hit a snag while activating your device. Come back later and try again."
- It is not possible to activate it by calling 800.901.9878, and it is IMPOSSIBLE to reach a human from that number.
How can I activate this plan?