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New Member

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3 Messages

Wednesday, July 21st, 2021 2:40 PM

I would like to make ATT prepaid temporary suspending

Hello,

I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? 

I go to the ATT local store they told me to call 611 customer service. But no representative response from 611.

Anyone can help with this? 

Best regards

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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62.9K Messages

2 years ago

What you need to do before you leave is log into your account, change to a pay per use plan and refill your account with $100. A $100 refill is good for a year and will still be there to use when you return. When you return, just change back to a monthly plan.

New Member

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3 Messages

2 years ago

Thanks for answering. My current plan is $35 per month. I checked on ATT prepaid plan and there is a "25 cent per minute" plan. For this "25 cent per minute plan", is that mean if I don't use it will not charge? SO I can switch to this plan before I leave? And I can switch back after I back to US?

Best regards,

sandblaster

ACE - Expert

 • 

62.9K Messages

2 years ago

For this "25 cent per minute plan", is that mean if I don't use it will not charge? SO I can switch to this plan before I leave? And I can switch back after I back to US?

Yes to all, provided the $35 plan still exists. ATT does often change their plans.

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