I want to leave Verizon and sign up for your three month pre-paid plan

This is a customer populated forum not AT&T chat. You haven't provided any information as to what the problem is.

I'm coming by the three months plan you purchase the plan for $99 and a SIM card and sign up online. Where are you getting stuck?

Thanks for posting, @PoliticalAnglerUS.

Your existing account must be active. If its not an active account you will not be able to transfer your existing number to AT&T PREPAID.

Here's how to transfer a number to AT&T PREPAID. Check out the link for the information you'll need. If you continue to experience issues please contact us by 800.901.9878 for help with your order.

Please let us know if we can provide additional support. Thank you!

Keny, AT&T Community Specialist

I have active account with Verizon. I went to the ATT website and checked if my current active phone number could be ported, the website denied porting the number; also wat to bring my current phone, the website denied my phone. I visited one of the ATT stores and your employee placed a SIM card into my phone and said the phone will work on ATT, AND said my number will port.

I want to try the three (3) month prepaid plan for $33/month before committing for one year, but need assurance that my phone will work and my number will port.

How will I know when I am receiving contradictory feedback between your website and your employee at your store?

Please advise ASAP, I need to change now.

Thanks.