Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
HelsonDelBem's profile

1 Message

Thursday, February 29th, 2024 3:32 AM

I need cancel my mobile phone plan

I need to cancel my cell phone plan because I'm no longer in the United States,
but my number is linked to someone else's name, as it was designed so that we would have 3 lines on the same contract,
and that's why I don't have access to the app because I don't have the username ID. How should I proceed to cancel?

ACE - Master


10.7K Messages

3 months ago

Your prepaid account automatically cancels if you stop paying for it.  If you had autopay, you’ll have to stop the autopay.  If you can’t log onto the account to cancel autopay, you’ll have to cancel the autopay source.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.