For the latest on our response to Coronavirus (COVID-19), click here.



1 Message

Tue, Apr 23, 2019 8:19 PM

I have a question about prepaid eSim

I'm prepaid phone user with real SIM and I want to change to eSIM. 

How can I change this prepaid number with real SIM to eSIM?

thank you. 



Accepted Solution

Official Solution

Brand User



114K Messages

a year ago

Hello @nahj9007!


If you own a Dual SIM (physical SIM card and eSIM card) mobile device follow these instructions to manage your Dual SIM device.


We hope you enjoy the rest of your evening!

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
AT&T TV – All Your Entertainment In One Spot.  Learn more…