Announcements
Ace Back to School with AT&T's A+ deals!
Teetee76's profile

Contributor

 • 

3 Messages

Mon, May 6, 2019 11:39 AM

I bought a new sim how can i unlock my prepaid?

I want to unlock my att prepaid phone bought a new sim and I would like to start using it but I can't because my phone is locked can someone please help me.. 

Responses

Accepted Solution

Official Solution

kdfederer

ACE - Expert

 • 

12.4K Messages

2 y ago

www.att.com/deviceunlock

If the phone meets the unlock requirements, you will receive unlock instructions.

Contributor

 • 

3 Messages

2 y ago

Can my phone be unlocked

kdfederer

ACE - Expert

 • 

12.4K Messages

2 y ago

If it meets the unlock requirements, yes.

If it meets the requirements and you still get a denial, file an FCC complaint and someone from AT&T will get in touch with you.

New Member

 • 

1 Message

8 m ago

Hola! me olvide de confirmar para desbloquear el telefono, ahora que hago? me quedo tramite pendiente y no me deja volver a reiniciarl el tramite, ayuda! gracias

Get started

Ask a question
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.