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dakotahthomas's profile

New Member

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4 Messages

Mon, Feb 21, 2022 7:28 AM

I Am Unable to Redeem My Prepaid Card

I have tried several times, through several different means. The Prepaid website will not allow me to sign in and I am becoming incredibly frustrated and upset by this process. 

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.6K Messages

7 m مضت

Hello @dakotahthomas, we do understand how important it is to maintain your prepaid account and services. Let us help you out!

 

Check out Star Services for quick AT&T Prepaid for updates and instructions on how to refill your account with an AT&T PREPAID card.

 

You can also check out our Auto Renew Article for AT&T Prepaid that will provide further information on setting up and managing auto renewal for AT&T prepaid accounts.

 

You can also call in for further assistance redeeming your Prepaid card if needed. 

 

We hope this information helps you, and Thanks for contacting AT&T Community Forums.

 

Shardae, AT&T Community Specialist

New Member

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4 Messages

7 m مضت

This is what is presented to me upon attempting to redeem the card via star services

New Member

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4 Messages

7 m مضت

helloooooooooooooo. Anyone here to help?

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