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New Member

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2 Messages

Fri, Jan 21, 2022 7:23 AM

How to renew my plan early?

I want to renew my monthly plan early because I’m running out of high speed data. I’ve seen people saying that I should go to “change plans” and select the same plan, but the “change to this plan” button does not appear for my current plan. I want to renew my plan instead of changing to a different one. How can I address this problem? Thanks.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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57.4K Messages

4 m مضت

You must go through the change plan process to force your plan to renew. If it won’t let you pick your current plan, pick a different plan but don’t pay for it. If you have autopay enabled, turn it off first. You should then be able to change back to your current plan and then pay for it.

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